In this insightful podcast episode, Cynthia Pekron discusses the impact of AI and machine learning on knowledge workers, focusing on a study that evaluated the outcomes of analysts using machine learning predictions. The conversation delves into the importance of balancing automation with human expertise, the potential erosion of institutional knowledge, and the need for effective change management strategies. Pekron emphasizes the value of experience and critical thinking in decision-making, while also exploring the challenges and opportunities presented by emerging technologies.
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#AI #MachineLearning #KnowledgeWorkers #Automation #InstitutionalKnowledge #ChangeManagement #DecisionMaking #EmergingTechnologies #CriticalThinking #Experience